Terms of Service
Effective Date: October 1, 2024
Last Updated: October 19, 2024
Welcome to The Electric Plug! These Terms of Service (“Terms”) govern your use of our website and the services provided by The Electric Plug (“Company,” “we,” “us,” or “our”). By accessing or using our website or services, you agree to comply with these Terms. Please read them carefully before using our services.
1. Services
We offer a range of electrical services, including but not limited to residential and commercial electrical repairs, installations, and maintenance. Specific terms of each service are defined in the service agreements provided to customers upon request of our services.
2. Payment Terms
- Estimates: All estimates provided by The Electric Plug are free of charge and include a detailed breakdown of services to be rendered. Estimates are valid for 30 days unless otherwise noted.
- Invoices and Payment: Payment for services is due upon completion of the work, unless otherwise agreed upon in writing. We accept [payment methods like cash, credit cards, checks, etc.].
- Late Payments: If payment is not received within the specified period, a late fee of [insert late fee details, e.g., 1.5% per month] may apply.
3. Service Agreements
- Scope of Services: The scope of services will be outlined in a service agreement or work order that is provided and signed before the commencement of work.
- Changes to Services: Any changes to the agreed-upon services must be requested and confirmed in writing by both parties. Additional charges may apply for modifications or additional work.
4. Cancellations and Rescheduling
- Customer Cancellations: Customers must provide at least 24 hours’ notice to cancel or reschedule an appointment. Failure to do so may result in a cancellation fee.
- Company Cancellations: We reserve the right to cancel or reschedule services due to unforeseen circumstances, including but not limited to safety hazards, weather conditions, or availability of necessary materials. In such cases, we will provide timely notice and arrange an alternate service date.
5. Warranties and Guarantees
- Workmanship Warranty: We stand behind the quality of our work. All services come with a [insert warranty duration, e.g., 1-year] workmanship warranty from the date of service.
- Materials Warranty: Materials and products used during service are covered by the manufacturer’s warranty. The Electric Plug does not assume responsibility for any manufacturer defects but will assist in the warranty claims process.
6. Liability
- Damage and Loss: While we take every precaution to protect your property, The Electric Plug is not responsible for any incidental damages or loss that occur during the course of work unless due to gross negligence or intentional misconduct.
- Limitation of Liability: In no event shall The Electric Plug be liable for indirect, incidental, or consequential damages arising from the use of our services, including loss of revenue, data, or other damages. Our liability is limited to the amount paid for the specific service provided.
7. Use of the Website
By accessing or using our website, you agree to the following:
- Content Use: The content on our website, including text, images, and videos, is for informational purposes only. You may not reproduce, distribute, or use the content without our written consent.
- User Conduct: You agree to use our website for lawful purposes only. You are prohibited from using the website to violate any local, state, national, or international law or to infringe upon the rights of others.
- Third-Party Links: Our website may contain links to third-party sites for your convenience. We do not endorse these sites and are not responsible for their content, policies, or practices.
8. Privacy
We are committed to protecting your privacy. Any personal information collected through our website or services is governed by our Privacy Policy (link to your privacy policy). By using our services, you agree to the terms outlined in the Privacy Policy.
9. Intellectual Property
All content, trademarks, and logos on our website are the property of The Electric Plug unless otherwise noted. You are not permitted to use any of our intellectual property without express written permission.
10. Governing Law
These Terms shall be governed and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in [Your Jurisdiction].
11. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our services after any changes constitutes acceptance of the new Terms. We encourage you to review this page periodically.
12. Contact Us
If you have any questions or concerns regarding these Terms, please contact us at:
The Electric Plug
Phone: (602) 490-9537
Email: theelectricplug@gmail.com
